Where can I find EMPLOYMENT?

November 4, 2009 by careersi

I am heading north and will be speaking at the Private Career School Association of New Jersey 2009 Annual convention but wanted to share a recent question and response from LinkedIn.  Before we go to the question, my topic of discussion for Friday’s workshop is: “Job Placement approaches in a Difficult Economy.”  If you would like the PowerPoint presentation, let me know.

Question and AnswerOn this note, if you have any questions, find me at LinkedIn or email me directly, and I’ll be glad to offer over 12 years of experience in human capital management as a strong and diverse academic background.  Nothing wrong with data triangulation as we all could use a helping hand now and then!

I bring the following as the question may be pertinent to just about everyone, including students and directors at all levels…

Apply online or in person? Should you just drop off your resume/application, or ask to speak to someone?

Just like in all situations, being prepared for any type of contingency is paramount to success.  As an owner of a human capital company and writer of career/professional textbooks and collateral, I can tell you timing can be the determinant of which is best and which is not.  Let me explain for a minute or two:

One of the most expensive and taxing elements of being an employer is attracting and retaining qualified candidates.  With this, placing an electronic job posting is money I find not always well spent.  Thus the catch, if I want qualified candidates, how do I attract them without extending an already over- bloated budget?  One way is to receive candidates without advertising.  By the very nature of being non-advertised, the candidate must show an initiative and act on it. 

Responding online: Think about it this way, according to the top three career management associations in the US, approximately 80% of all jobs are NOT advertised.  Thus, for the person responding solely to the advertised market, the pickings are slim yet the pool of applicants is HUGE.  As a result, applying on line, and only on line, is not my recommendation.  Then again, do not neglect the advertised market as many great positions are posted.

Dropping off resume/application: I am a firm believer in not only claiming a strong desire to work for a company, but also proving that desire.  Granted, the vast majority of “walk-ins” will result in simply handing your resume/application to the receptionist, but the character displayed may play heavily in the decision making process.  As a career coach and college instructor, I inform my clients and students to dress the part, keep a positive attitude, develop a game-plan (research the companies targeted), and follow up in the days to come.  For the employer, having a candidate ready to work, without the expense of posting an advertisement, is a benefit and is much appreciated.  This approach also can lead to finding the right contact person within the company for future references and inquiries. 

Ask to speak to someone: No doubt you do not want to be pushy or aggressive but you do want to be assertive.  Be polite and if your first contact is over the phone, request to speak to the manager of the department you are hoping to work in.  If the receptionist (or gatekeeper) is not cooperative, thank her or him for the time and ask for the manager’s name and prepare an introductory letter.  If you are walking in, again be polite and know your presence is probably an inconvenience (due to no schedule).  As a result, ask if a scheduled appointment can be made at a later date.  While I was a vice-president at my last place, nothing bothered me more than an unscheduled meeting.  Then again, when I was seeking candidates for employment, nothing was more pleasing on the budget.  Thus, it’s all about timing.

Ultimately, the best approach would be to focus on the advertised AND the unadvertised market.  By incorporating a triangulation method, your chances of success dramatically increase.  Unfortunately, the unemployment rate is at a level to foster discouragement.  My words are for you to NOT become discouraged and through perseverance, the career most desired will come to fruition.

Danny Huffman, MA, CEIP, CPCC, CPRW
Owner, Author, Publisher
Career Services International
Education Career Services
dhuffman@careersi.com
www.linkedin.com/in/dannyhuffman
407-206-5883 (direct line)
866-794-3337 ext 110

Selling Your Soul for Your Paycheck?

November 2, 2009 by careersi

Submitted by Victoria Andrew

DevilBurnsCash_rf_120According to the U.S. Bureau of Statistics, the unemployment rate has soared to 9.5%, making it all too easy to seize the first opportunity presented to us. Such an impulsive choice may sacrifice job satisfaction for the sake of economic security. Before accepting a new position, ask key questions to consider potential job satisfaction: 

  • Does the company provide products and/or services you would be proud to be represent?
  • Would your new boss be someone with whom you could establish a positive and rewarding working relationship with?
  • Are the leaders of the company people you respect and feel driven to work for?
  • Are you being offered a salary commensurate with your worth in the marketplace? Consider your total compensation in comparison to your past earnings. If you perform on a superior level, is there an upside opportunity or incentive pay?
  • Could the skills you learn within this position give you more of a chance of upward mobility in the future? If the position does not offer the economic security you are seeking, consider the experience, skills, networking, and certifications you may acquire on the job.
  • Will this be a job that is both professionally and personally rewarding for you?
  • Will the position make a difference in your department, the company, and society as a whole?
  • Is there frequent overtime in the culture of the company? Many professional jobs are inherently very demanding. Yet, excessive overtime could signify insufficient resources, ineffective management, and poor planning.
  • Will a healthy balance between your personal and professional life be possible within this position? Be honest with yourself as to whether or not the hours (including the commute) will easily work with your family. Maintaining peace at home will enhance your productivity level. 

Although it is exciting to be offered a new position, restrain your enthusiasm and   consider whether or not it meets your standards of job satisfaction before accepting it. Upward mobility, productivity levels, and job retention will revolve around whether or not our work is personally meaningful and professionally satisfying to us as individuals, independent of current trends in the economy.

Thank you Victoria!.

Danny Huffman, MA, CEIP, CPCC, CPRW
Owner, Author, Publisher
Career Services International
Education Career Services
dhuffman@careersi.com
www.linkedin.com/in/dannyhuffman
407-206-5883 (direct line)
866-794-3337 ext 110

Job Success for Recent College Graduates

October 26, 2009 by careersi

Submitted by Victoria Andrew

You may have graduated magna cum laude, aced the interview, and successfully landed your first job with a Fortune 500 company despite the stiff competition in a difficult economy. You have a great deal to celebrate. However, you will soon discover that you also have a plethora of things to still learn to achieve success in the workplace.

No matter how competitive your education may have been, there are still many things to learn and master out in the real world. Just like the President of the United States, a new employee’s first 100 days in office is a crucial time where all eyes are on the recent graduate to see if you have the ability to meet and even exceed expectations. Transitioning from the academic world to real world employment – while also striving to make a favorable impression on one’s new employer – is a challenge. In doing so, recent grads will discover it takes finesse to handle pressure with grace.

New employees, regardless of age or experience, should be mindful of the personal and professional dynamics in every office. To achieve upward mobility and job security with employers, there are simple yet effective steps one may follow:

1)      Find a mentor. Carefully chose someone who is an expert in your field, who genuinely wishes to teach and counsel you, and who can freely provide objective advice and guidance in your chosen profession.  He or she will be invaluable to you, and will appreciate your sincere interest in learning their knowledge and expertise.

2)      Refrain from engaging in company gossip. Although it is important to form  alliances and network, draw strong boundaries between your personal and professional life. Make a rule to keep any complaints or issues in your personal life confidential from your co-workers.

3)      Take it seriously. The days of lazy summer jobs and entertaining internships are over. Develop a perspective of your position in a long-term mindset. Establish ambitious yet tangible goals to demonstrate your professional demeanor.

4)      Dress appropriately. Become knowledgeable of your company’s dress code, and emulate professional expectations.

5)      Tread lightly. Despite having a strong drive to prove yourself, humbly and graciously understand your role as a new employee. Although it is important to demonstrate confidence, also be cautious not to step on anyone’s toes. Within your first 100 days, being humble with your authority figures will place you in their good graces.

6)      Do your homework. For the first time you are working without the structure of a syllabus and concrete expectations of a professor. However, just because your workday might be over at 5pm, does not mean your work is necessarily accomplished for the day. Especially within your first 100 days, pursue research on your company, your position, and on any required company programs needed to succeed. Take your training just as seriously as you would a final exam.

Don’t be surprised if your first career diverges from the solid vision of what you aspire to pursue in a career after graduation. In today’s economy, it is realistic to not always be able to begin with a career that is an ideal match with your desired “plan.” Normally, it takes many years in the workforce to truly discover who you are and what you wish to achieve in your life. Yet, practicing astute professionalism and our suggestions for making the most of your first career will help lay the foundation for upward mobility, success, and an auspicious future.

Thank you Victoria, and I look forward to many more submissions.

Danny Huffman, MA, CEIP, CPCC, CPRW
Owner, Author, Publisher
Career Services International
Education Career Services
dhuffman@careersi.com
www.linkedin.com/in/dannyhuffman
407-206-5883 (direct line)
866-794-3337 ext 110

Nonverbal communications – escape the pitfalls

October 22, 2009 by careersi

October 22 2009It begins even before you say your first word in an interview. When the interviewer greets you, an opinion is already being formed. There you sit, waiting to spew out your answers to questions you have prepared for while you are already being judged by your appearance, posture, smile, or nervous look.

A study done at UCLA revealed that the impact of a performance was based on 7%of the words used, 38% on voice quality and 55% on nonverbal communication.

Look back at speakers or teachers you’ve heard lecture. Which ones stand out as memorable? Is it the ones who were more animated and entertaining, or the narrator who just gave out information? This is not to say you have to entertain the interviewer (no jokes, please), but it does mean the conversation should be more interactive. If you say you are excited about the prospect of working for this company but don’t show any enthusiasm, your message will probably fall flat. So smile, gesture once in a while, show some energy and make the experience more pleasurable for both sides.

Beware of these common pitfalls:

The handshake: Your handshake should be firm, not bone-crushing, and your hand should be dry and warm. Try running cold water on your hands when you first arrive at the interview site. Run warm water if your hands tend to be cold. The insides of your wrists are especially sensitive to temperature control.

Your posture: Stand and sit erect. We’re not talking ramrod posture, but show some energy and enthusiasm. A slouching posture looks tired and uncaring. Check yourself out in a mirror or on videotape.

Eye contact: Look the interviewer in the eye. You don’t want to stare, as this shows aggression. Occasionally, and nonchalantly, glance at the interviewer’s hand as he is speaking. By constantly looking around the room while you are talking, you convey a lack of confidence or discomfort with what is being discussed.

Your hands: Gesturing or talking with your hands is very natural. Getting carried away with hand gestures can be distracting. Also, avoid touching your mouth while talking. Watch yourself in a mirror while talking on the phone. Chances are you are probably using some of the same gestures in an interview.

Fidgeting: There is nothing worse than someone playing with his or her hair, clicking a pen top, tapping a foot, or unconsciously touching parts of their body.

Preparing what you have to say is important, but practicing how you will say it is imperative. Sometimes nonverbal messages speak louder than verbal messages.

If you need further help or would like my guidance in any other capacity, do not hesitate to ask.

Danny Huffman, MA, CEIP, CPCC, CPRW
Owner, Author, Publisher
Career Services International
Education Career Services
dhuffman@careersi.com
www.linkedin.com/in/dannyhuffman
407-206-5883 (direct line)
866-794-3337 ext 110

GPA on Resume? Think Twice…

October 20, 2009 by careersi

Question and AnswerOffering support to as many people as possible via multiple mediums, I am an advocate of social networking.  As such, I am on LinkedIn and often respond to questions posted on that site.  I’m easy to find and welcome you to take the first step and invite me to join your network.  After all, we all need a helping hand now and then!

Below is one question (and my response) recently submitted on LinkedIn.  I bring this to you as the question may be pertinent to just about everyone, including students and directors at all levels…

EMPLOYERS: Do you know the difference between cumulative GPA and overall GPA? Does it matter to you which is on the resume?

FYI–Cumulative GPA is the GPA received from the institution the student is currently attending. Overall GPA includes transfer grades in the GPA.

As an employer in the human capital field, co-founder of Education Career Services, author of career textbooks, and as one who has spoken at many employer-based committee functions, I feel confident the vast majority of employers know the difference between cumulative GPA and overall GPA.  Regarding placing the GPA on the resume, much depends upon the circumstance and time the degree was earned.  According to the Professional Resume Writers Association, the National Resume Writers Association, and the Career Management Alliance, the GPA may be placed on the resume under two conditions:

First: The degree earned should be within a two year period.  In other words, If an alumni wants to place his or her GPA on a resume, make sure the degree was completed within the past two years.  The reasoning, based upon the three associations mentioned above, is the degree has become the catalyst for the first job and within two years, the first job should be the catalyst leading into the second progressive position.  Again, it is important to prioritize the candidate’s value and practical experience (in the field) is slightly more advantageous than theoretical knowledge.

Second: The GPA should be greater than a 3.0 (based upon a 4.0 scale) for consideration of inclusion.  Remember, many employers understand the diligence of obtaining a degree and look at the mere completion as an accomplishment.  In many ways, that is the primary attraction of a degree, to “show” the potential employer a candidate’s character and ability to begin and complete a project. 

In the short run, GPA is important but for students not making honors, it is not a show-stopper.  Employers are looking for employees willing to get the job done with a proven track record; ultimately, there is no better starting block than a degree!

If you need further help or would like my guidance in any other capacity, do not hesitate to ask.

Danny Huffman, MA, CEIP, CPCC, CPRW
Owner, Author, Publisher
Career Services International
Education Career Services
dhuffman@careersi.com
www.linkedin.com/in/dannyhuffman
407-206-5883 (direct line)
866-794-3337 ext 110

White Space is Over Rated!

October 16, 2009 by careersi

October 16 2009Cull through your resume books and articles; find any that say “white space is important!” and throw them out.

The claim is that white space makes things more readable.  By creating “islands” of text people’s eyes are directed there and they have room to read.  There’s truth to that.  For technical writers and layout designers of magazines/brochures…a lot of truth.

For resumes though?  No.  Not anymore.  Back in the old days when hiring managers had copious time to read the half-dozen resumes that crossed their desks, white space was handy.  In today’s world, where hiring managers have hundreds, if not thousands, of resumes to review with an Egg McMuffin in one hand and phone in the other, the game has changed.

First impressions are vastly important.  A lot of white space suggests a light career and lack of experience.  Several pages with tons of white space inconveniences the reader… because they aren’t readers anymore, they’re skimmers (and their hands are full!).  Ten to twelve seconds of eyes roaming the page looking for “eye glue” is all you have to grab attention.

What is eye glue?  First, a hiring manager has an employment problem needing to be solved so they skim the resume for what they need: relevant key words and key accomplishments.  A sales manager moving expensive technology wants to see large sales figures, complex consultative sales experience, and the word “technology,” among others.  When they find such a word, they’ll “read around” it to get the context and start roving again.

Our eyes look for “mental real estate”—highly recognizable things or words.  Industry key words are an example, high-profile clients or products, alma maters… whether they’re related to what they’re looking for or not, a skimmer will “read around” them for context and “chain” to another key word, eventually covering much of your resume (i.e.: “hmmm, Lucasfilm, what’s that about?” reads and finds the relevant key word archival, and chains around that).

As a design technique, concise bullets, bold text, italic text, centering, and small caps are far better than white space.  Attractively laid out, a “packed” resume allows chaining much better than isolating text in white space.

Of course, if you don’t have the accomplishments to fill a full page without padding, either look for more accomplishments (you have them), or space things out doing your best not to isolate text (thereby preventing chaining).  Students are NOT at a disadvantage here because school projects and VOLUNTEER efforts work very well on a resume.  Don’t wait until senior year to consider your resume; start capturing resume “bytes” immediately!

Danny Huffman, MA, CEIP, CPCC, CPRW
Owner, Author, Publisher
Career Services International
Education Career Services
dhuffman@careersi.com
www.linkedin.com/in/dannyhuffman
407-206-5883 (direct line)
866-794-3337 ext 110

Working for Free…a Georgian Experiment

October 14, 2009 by careersi

Unemployed and looking for a job?  Good news, jobs are out there!  Only one catch, there is no pay.

According to an Intelligence Report from Parade.com (October 11, 2009 page 6), the unemployed throughout the state of Georgia are “working without a salary in auditions for paying gigs.”  Naturally, I was hooked on the read and continued as, at first, if felt this was a rather brilliant idea.  An hour or so later, and after my morning cup of tea, I am not so optimistic the consequences of such a program will all be beneficial.

But first, a quick review (for those who have not read the article).  Under the Georgia Works program, jobless citizens work part-time for up to six weeks at businesses with job openings.  Let’s begin by highlighting the one very important element: you guessed it, a majority of individuals who took part in this program and worked part-time for a business also under this program received an offer to work permanently (58% of participants).  Pretty impressive!

So far so good?  Enough of the sugar-coating for a moment.  If an individual is working for free while unemployed, how will they be able to effectively search for a career of their choice?  Additionally, what are the rules the business owner must follow?  Does this program equate to a college internship?  On note, will this program become mandatory for all unemployed individuals?  In other words, if I suddenly became unemployed, would I be forced to work for free in order to receive benefits?  On the surface, this seems a tad unfair….or is it?

According to the article, 17 states (besides Georgia) have asked about starting similar programs.  The article concludes with the following quote from Andrew Stettner of the National Employment Law Project: “the purpose of unemployment ought to be to enable people to search for suitable work, not to give employers free labor.” 

An interesting article and insight into the world of politics….just keeping you in the loop.

Have a different opinion?  We’d love to hear it!

Danny Huffman, MA, CEIP, CPCC, CPRW
Owner, Author, Publisher
Career Services International
Education Career Services
dhuffman@careersi.com
www.linkedin.com/in/dannyhuffman
407-206-5883 (direct line)
866-794-3337 ext 110

To Label or Not to Label; That is the Cell Phone…

October 12, 2009 by careersi

Submitted by Robert Swanson, CPRW
Career Services International

October 12, 2009Contact information.  Perhaps the most important information on your resume since without it no one can reach you.  Keep it brief, no more than two lines.  There is no need to label e-mail addresses because the “@” and the “.com” make it obvious what it is.  So how about the telephone number(s)?

Surprisingly, there’s some controversy when it comes to labeling telephone numbers.  It’s clear that if you punch these numbers into the phone, your phone will connect to their phone.  Does the hiring agent need to know it’s a cell, home, or work phone?  And what if, heaven forbid, the number is both a home phone AND a cell phone?  Which label do you use? Home/Cell? Cell/Home?  Okay, that’s a bit facetious and indicates where I land on the labeling “controversy.”  No label (with one exception).

The Labelers believe it necessary so the caller knows when to call – do they need to be circumspect when calling a work number?  Wait until after work and call the cell?  Use their own cell to call your cell in case they share a network?

No, no, no.  The only decision you want the hiring manager to make is “offer an interview or not?”   Only include phone numbers that can be called at any time.  Can’t take a call at work?  Don’t include your work number, include your cell number.  Can’t take a cell call at work?  Record a professional voice mail and keep your phone off, checking for messages regularly.

Use one phone number only unless the cell phone has spotty reception.  Better for the caller not to have to guess which number to use.

The exception?  If you use international numbers, label mobile and landline since the calling conventions may be different.

Have a different opinion?  We’d love to hear it!

Thank you Robert. As always, your insight is valuable to all levels in the career management field.

Danny Huffman, MA, CEIP, CPCC, CPRW
Owner, Author, Publisher
Career Services International
Education Career Services
dhuffman@careersi.com
www.linkedin.com/in/dannyhuffman
407-206-5883 (direct line)
866-794-3337 ext 110

Projected Federal Jobs on the RISE

October 10, 2009 by careersi

No doubt this is an extremely difficult time to find employment for thousands upon thousands of graduates and experienced professionals looking to either obtain a job or transition into a better career.  Economic forecasts indicate the private sector may not bounce back to acceptable levels until late next year and warns of further ebb and flow.  Amidst the dust there is a towering presence in the public sector…an option which may be perfect for you.

Before going into the excuses of not having a federal resume or knowing what a KSA is (much less how to write a well developed and thought out one), kick back and check out the opportunity.  After investigating, if you decide you want to test the federal side of employment you have many helping hands eager to assist you.  On this note, I would be glad to guide you upon the path and would also recommend several booklets defining techniques which will enhance your chances of a great catch…just gotta let me know.

Enough talk for now.  According to tinyurl.com, the Federal government is looking to fill 273,000 mission critical positions in the next three years. Yes, you read right!  My advice, don’t wait as NOW is the time to get started (it is not uncommon for the process to take up to nine months before an offer is made).  Thus, for those looking to earn over $70,000 annually, GovCentral completed the research to help you make an informed career path.  Check out the list below to see the largest growth and current openings that all earn over $70,000.

The list of 10 Government Industry’s Projected to see the largest growth in the next three years:

1.  Medical and Public Health – 54,114 Projected
2.  Security and Protection – 52,007 Projected
3.  Compliance and Enforcement – 31,276 Projected
4.  Legal – 23,596 Projected
5.  Administration/Program Management – 17,287 Projected
6.  Accounting and Budget – 16,664 Projected
7.  Information Technology – 11,549 Projected
8.  Business and Industry – 10,765 Projected
9.  Engineering – 10,642 Projected
10. Transportation – 10,560 Projected

To learn more details about the ten industries, go to the web page, http://tinyurl.com/ycjuqog (Original URL: http://govcentral.monster.com/careers/articles/17529-10-government-careers-that-earn-70k?utm_source=nlet&utm_content=gc_r1_20090924_70k 

I will be glad to help you out in this endeavor; just let me know (or go to www.educationcs.com and decide if two of my booklets would be the right next move),

Danny Huffman, MA, CEIP, CPCC, CPRW
Owner, Author, Publisher
Career Services International
Education Career Services
dhuffman@careersi.com
www.linkedin.com/in/dannyhuffman
407-206-5883 (direct line)
866-794-3337 ext 110

Does experience count or not? How many years of success in a particular skill set does it take?

October 7, 2009 by careersi

LinkedIn: Career and Education Q & A

Offering support to as many people as possible via multiple mediums, I am an advocate of social networking.  As such, I am on LinkedIn and often respond to questions posted on that site.  I’m easy to find and welcome you to take the first step and invite me to join your network.  After all, we all need a helping hand now and then!

Below is one question (and my response) recently submitted on LinkedIn.  I bring this to you as the question may be pertinent to just about everyone, including students and directors at all levels…

Does experience count or not? How many years of success in a particular skill set does it take?

“John” has an MBA and 2 years of experience – he’s a general manager at a well-known retail establishment. He hires, trains and coaches sales associates. He runs the shop.

“Sandy” has a BS and 20 years of experience – she’s a writer who reports to “Beth” who reports to “Jim” who reports to “Sally” who reports to “Frank” and she’s not “allowed” to do anything without it being delegated to her.

“Jeff” has an MS and 20 years of experience – he’s out of work and cannot get a job because he is “overqualified”

What the heck is going on?

Laura,

Your example is rather unfair and is riddled with much rhetoric and unknowns. Unfortunately, answering your question directly is not as easy as one may suspect.

As a business owner, I strive to seek individuals who own a good five years of accomplished results. For many hiring managers, individuals offering too much experience come with too high a price tag. Is this fair? I think not but these are lean times and if there is not a significant ROI, the more experienced will not be more attractive.

Then we have the problem with the word itself, “experience.” Simply being in a job for ten years does not qualify as being experienced. For many companies, progression within a field is paramount to years in the field. Your example of Sandy’s situation is a case in point.

So, what makes a candidate attractive to a hiring manager?

* Education: displays commitment to progress and an ability to assign and complete a task.
* Experience: displays an understanding of the workplace.
* Progression: displays a proven ability to do more than what a job role may be as well as the ROI factor.
* Personality: displays a team ethic and common goal.

Naturally there are more elements which constitute an ideal candidate but notice the emphasis is NOT on the amount of years on the job. What’s important is what impact an individual had while on the job. As a college instructor and dean of academic affairs, I encouraged students to continue their educational pursuits to secure their dreams.

Think about it, if you were a hiring manager, what elements would you consider to influence your decision? I thought so…

Danny Huffman, MA, CEIP, CPCC, CPRW
Owner, Author, Publisher
Career Services International
Education Career Services
dhuffman@careersi.com
www.linkedin.com/in/dannyhuffman
407-206-5883 (direct line)
866-794-3337 ext 110